Replace Your Old Phone Line Before 2027 — Switch to VoIP Now
Cloud phone systems
Answer every call, wherever you are
Take your business number with you and answer calls on your mobile, laptop or a desk phone using our free app. Keep your existing 01482 number, add voicemail-to-email, call menus and ring groups, and never miss a customer — all set up and supported locally, right here in Hedon.
The 2027 switch-off
Why every Hull business must move
January 2027
The old ISDN and analogue phone lines are switched off across Hull and the rest of the UK.
Every business affected
If you rely on a traditional analogue or ISDN phone line, it will stop working. There is no opt-out.
Save money now
VoIP costs a fraction of ISDN. Most businesses cut their phone bill by moving early.
Compare
Old Phone Lines vs KRL IT VoIP
| Feature | Traditional Analogue | Traditional ISDN2e | KRL IT VoIP |
|---|---|---|---|
| Monthly cost | £20.10/line | £54.28/2 channels | From £4.45/user, no setup |
| Call forwarding | Not available | Not available | Included |
| IVR / Auto-attendant | Not available | Not available | Included |
| Mobile softphone app | Not available | Not available | Free mobile app included |
| Call recording | Not available | Not available | Available |
| Voicemail to email | Not available | Not available | Included |
| Ring groups | Not available | Not available | Included |
| Contract | Ongoing | Ongoing | Monthly rolling |
| Technology future | Switching off 2027 | Switching off 2027 | Long-term VoIP |
Features
A better phone system, built in
Keep your number
Port your existing 01482 number — customers reach you exactly as before.
Mobile & desktop app
Take calls on your mobile, laptop or desk phone, wherever you are.
Auto-attendant / IVR
A professional “press 1 for sales” menu that routes every caller.
Ring groups
Ring a whole team at once or in turn so calls always get answered.
Forwarding & transfer
Move calls between people, teams and mobiles in a single tap.
Voicemail to email
Voicemails arrive in your inbox as audio — pick them up anywhere.
Business-hours routing
Different routing for open, closed, lunch and holiday hours.
Call recording
Record calls for training, quality and compliance.
Reporting & queues
See call stats and hold callers in tidy queues when you’re busy.
Failover routing
Broadband drops? Calls divert to your mobile automatically.
Multi-site support
Connect several offices and remote staff on one phone system.
Unlimited UK calls
Unlimited UK landline & mobile calls on every plan.
New · AI built in
AI call transcription & summaries
VoIP packages
Cloud phone systems from £29/month
- Up to 3 users
- 1 business number included
- Auto-attendant
- Voicemail to email
- Mobile & desktop app included
- 1 ring group
- Call forwarding
- Call transfer
- Business hours routing
- Unlimited UK calls
- Up to 10 users
- 3 business numbers included
- Advanced auto-attendant
- Voicemail to email
- Mobile & desktop app included
- 3 ring groups
- Call forwarding & transfer
- Business hours routing
- Call recording (90-day retention)
- Call reporting & call queues
- Unlimited UK calls
- Up to 20 users
- 5 business numbers included
- Advanced IVR & call routing
- Voicemail to email
- Mobile & desktop app included
- Unlimited ring groups
- Call recording (12-month retention)
- Advanced reporting & call queues
- Time conditions & queue callback
- Multi-site support
- Unlimited UK calls