All prices shown exclude VAT at 20%. VAT registered businesses can reclaim as input tax.
FAQ
Frequently asked questions
Everything you need to know before signing up
Starter and Business plans are typically active within 24 hours of payment. We send login details and a simple setup guide. Professional plan (where we build the website for you) takes 5–10 working days depending on how quickly you provide your content.
No long contracts. All plans are rolling monthly — you can cancel at any time with 30 days notice. We believe in earning your business every month, not locking you in.
Starter: email support, response within 1 business day (Mon–Fri). Business: phone and email support during business hours (Mon–Fri, 9am–5:30pm). Professional: same-day support for any issue, 7 days a week.
You can upgrade to the next plan at any time, or contact us to discuss adding extra addresses. We’ll never leave you stuck — just get in touch and we’ll sort it out the same day.
Absolutely. You can upgrade at any time and we’ll pro-rata the difference so you only pay for what you use. Downgrades take effect from the next billing cycle.
No — all prices shown are exclusive of VAT. VAT will be added at the applicable rate (currently 20%) at checkout.
The CRM is a simple customer relationship management tool included in Business and Professional plans. Track your customers, quotes, scheduled jobs and sales pipeline in one place. No extra software to install — it’s part of your KRLIT account. We’ll walk you through it during onboarding.
Our focus is on and the East Riding area — but we work with any UK business. We just love supporting our local community first. If you want a local provider you can actually talk to, we’re your people.
Not sure which plan is right for you?
Drop us a message and we’ll help you pick the right package — no pressure, no sales pitch.
Combine your web presence with a professional phone system and CRM — all managed locally, all from one contact.
Business VoIP — from £35/mo
Cloud phone systems hosted in Hull. Call recording, IVR, mobile softphone app, free number porting and free ISDN migration. No minimum term beyond 30 days’ notice.
Manage customers, jobs, quotes, documents and follow-ups in one place. Tailored to your workflow — not a generic template. Hosted on UK infrastructure we control.